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Tag: troubleshooting

Log Insight: Fixing Disconnected Nodes

I recently heard of an issue where multiple nodes from a Log Insight cluster had become disconnected. The steps performed in an attempt to resolve the issue were to remove the nodes from the Cluster page of the Administration section, manually delete some directories from the LI virtual appliance via the CLI and attempt to re-add the nodes. In this post, I will explain why this is not supported and how to properly address such issues.

5 Reasons Why A Log Insight Content Pack Widget Returns No Results

I have been asked a few times why a content pack does not return any results. The actual symptoms of the problem often vary between:

  • None of the widgets return any results
  • One or more dashboards return no results while other dashboards do return results
  • A particular widget does not return any results when results are expected

In this post, I would like to discuss how to troubleshoot the problem.